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Related Experiment Videos

Patient mobility in Australian dentistry

W M Thomson1, J F Stewart, K D Carter

  • 1AIHW Dental Statistics and Research Unit, University of Adelaide, Australia.

Community Dental Health
|June 1, 1996
PubMed
Summary
This summary is machine-generated.

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Australian dental patients show moderate movement between dentists. This patient mobility is higher among those using public dental services compared to private care.

Area of Science:

  • Dental Public Health
  • Health Services Research

Background:

  • Patient mobility data for dental services is limited.
  • Understanding patient movement is crucial for service planning and delivery.

Purpose of the Study:

  • To investigate the patterns and reasons for patient mobility among dental providers in Australia.
  • To identify factors influencing the decision to change dentists.

Main Methods:

  • A postal questionnaire was administered to a representative sample of 1,010 Australians.
  • Data was collected from a subsample of the 1995 National Dental Telephone Interview Survey.
  • Response rate was 85.2%.

Main Results:

  • Approximately one-third of respondents changed dentists within a two-year period.

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  • Patient mobility was significantly higher among users of public dental services (over half) compared to private sector users.
  • Key reasons for changing included factors beyond professional control, dissatisfaction with care (15.2%), and cost (3.0%).
  • Freedom to change dentists was perceived as higher among private sector users, English speakers, and non-health card holders.

    • Conclusions:

    • The Australian public exhibits moderate dental patient mobility.
    • Public sector dental service users demonstrate higher rates of switching providers.
    • Factors influencing patient choice and retention warrant further investigation within different healthcare settings.