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Pregnant women's perceptions of prenatal care
1College of Nursing, Michigan State University, East Lansing, USA.
Problem:
To describe pregnant women's perceptions in two specific areas: expectations about prenatal care and satisfaction with prenatal care.
Method:
A focus group technique using a semi-structured interview format. Three focus groups (N = 22) were conducted in the third trimester of pregnancy. Data were transcribed from the taped sessions and studied using content analysis.
Findings:
Three major dimensions of satisfaction were identified: satisfaction with health care provider(s); satisfaction with support staff; and satisfaction with the prenatal care, including the desire for continuity of provider, clear explanations, and accessible quality care.
Conclusions & Implications For Nursing:
The provider relationship was identified as having the greatest influence on the women's satisfaction with prenatal care. Satisfaction with prenatal care can be enhanced through positive provider-patient interactions.
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