Home care accreditation with the community health accreditation program: part II: the process

The CHAP accreditation process provides an external, objective marker for the clients served by an agency. This marker indicates that the agency has met national standards of organizational strength and quality. The process results in a detailed analysis of the organization's overall strengths and weaknesses and provides expert consultation regarding findings. This ongoing consultative relationship between CHAP staff members and/or site visitors and agency leadership provides a continued framework for organizational expansion and change to meet ever-changing health-care needs.