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Dentist-patient interactions in treatment decision-making: a qualitative study
1National Institute of Dental Research, National Institutes of Health, U.S. Public Health Service, Bethesda, MD 20892-6401, USA. RedfordM@de45.nidr.nih.gov
Journal of Dental Education
|January 1, 1997
Summary
Understanding dentist-patient interactions is key for effective dental treatment decision-making. Non-clinical factors significantly influence treatment acceptance and patient involvement in the process.
Area of Science:
- Oral Health
- Health Services Research
- Qualitative Research Methods
Background:
- Increasing patient, payer, and government involvement in healthcare necessitates understanding care delivery processes.
- Dental treatment planning involves complex interactions beyond purely clinical considerations.
Purpose of the Study:
- To qualitatively examine dentist-patient interactions during treatment decision-making.
- To identify factors influencing the dental treatment planning process.
Main Methods:
- Qualitative methodology utilizing focus groups with dentists and patients.
- Study conducted as part of an ongoing dental treatment planning investigation at the University of North Carolina.
Main Results:
- Dentist-patient interactions significantly impact treatment decisions, influenced by non-clinical factors.
- Dentists use intuition and judgment to tailor treatment plans, considering individual patient needs.
- Patient perceptions of dentist's communication style and interpersonal skills affect treatment acceptance and participation.
Conclusions:
- Effective dental treatment decision-making requires acknowledging the interplay between clinical and psychosocial factors.
- Improving dental care necessitates understanding and integrating patient-centered communication strategies.