Public mental health. III: Hatred and reconciliation

In today's often crazily chaotic conflicts it is particularly important to consider the aftermath of direct violence. Although a ceasefire may have been arranged-or imposed as in Bosnia-the emotions of anger and hatred may still dominate the minds of most people. It is therefore vital to pay great attention to the process of reconciliation. This has not been given the same attention as diplomacy and negotiation in arranging the ceasefire that ended the fighting-but often not the conflict of interests. Health workers are particularly suited for this work for three main reasons. Firstly, their altruistic humanitarian function is very widely appreciated; there is little need for them, as there is for others, to prove their good will and impartiality. Secondly, their work brings them into contact with all levels of society. This is particularly important, since experience shows that arrangements made by leaders are by no means always accepted by the people, upon whom ultimately the creation of a peaceful society depends. Thirdly, the relationships they form are often more long-lasting than those of peace-making negotiators or mediators, and therefore more likely to lead to constructive changes of perception.