Case management in France: an economic perspective

Area of Science:

• Health Economics
• Social Policy Analysis
• Program Evaluation

Background:

• Case management is a significant issue in France, lacking direct funding from providers or consumers.
• Organizations require cost-benefit analyses to justify case management investments.
• Current French social policy emphasizes economic justification for social services.

Purpose of the Study:

• To develop a methodology for evaluating the costs and efficiency of case management programs.
• To address the limitations of standard economic choice theory in social program evaluation.
• To measure consumer willingness to pay for case management services.

Main Methods:

• The study presents a novel methodology grounded in the principles of limited rationality.
• It evaluates four distinct case management programs.
• Standard economic choice theory limitations are discussed.

Main Results:

• A practical method for measuring case management costs and efficiency is provided.
• The evaluation yielded insights into the financial aspects of four case management programs.
• Consumer willingness to pay for services was assessed.

Conclusions:

• The developed methodology offers a viable approach to cost-benefit analysis for case management in France.
• The findings contribute to justifying case management through empirical data.
• The study enhances understanding of social program efficiency and consumer value.