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Abstract:
Health care today is a maelstrom of deals-massive contracts, joint ventures, mergers, strategic alliances. Margaret Neale, a professor of organizational behavior at Stanford University's Graduate School of Business, has studied deal-making for most of her professional life. As she tells freelance writer Joe Flower, the focus shouldn't be on power tactics or how to be tough, but on what we can do to make negotiations work better-for all sides.