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Building effective working relationships with healthcare executives

R G Levitt1

  • 1Mallinckrodt Institute of Radiology, Washington University School of Medicine, St. Louis, MO, USA.

Best Practices and Benchmarking in Healthcare : a Practical Journal for Clinical and Management Application
|September 1, 1996
PubMed
Summary

Physicians can improve patient care and control costs in managed care by collaborating with healthcare executives. Key steps include understanding organizational culture and developing interpersonal skills for shared decision-making.

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Area of Science:

  • Healthcare Management
  • Physician-Executive Relations
  • Managed Care

Background:

  • Managed care environments necessitate collaboration between physicians and healthcare executives.
  • Achieving both cost containment and high-quality patient care is a primary challenge.
  • Effective physician engagement in decision-making is crucial for success.

Purpose of the Study:

  • To outline actionable steps for fostering successful working relationships between physicians and healthcare executives.
  • To identify key interpersonal skills and behaviors that facilitate physician involvement in managed care decision-making.
  • To address the challenges inherent in managed care settings.

Main Methods:

  • This report describes specific strategies and interpersonal skills.

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  • Focuses on practical steps for building collaborative relationships.
  • Identifies behaviors that enable physicians to participate effectively in decision processes.

    • Main Results:

    • Successful collaboration requires "learning the culture" of the organization.
    • Recognizing and respecting differences between physicians and executives is vital.
    • Offering assistance and actively pursuing closer collaboration are key actions.
    • Avoiding common pitfalls enhances the working relationship.

    Conclusions:

    • Physicians can become integral to the decision-making process in managed care.
    • Developing specific interpersonal skills is essential for effective collaboration.
    • Successful partnerships between physicians and executives lead to improved outcomes in managed care.