Reengineering knowledge and skills: essential for nurse managers

Nurse managers of this decade and beyond face a very different set of performance expectations than they did only 10 years ago. Although many of the previously acquired skills remain useful, there are new skills to be assimilated to enhance organizational and clinical effectiveness. Reengineering is a valuable knowledge tool that nurse managers can put to use across health care settings. Nurse managers become process-owners, and as such can effect substantive positive change within their organizations.