N Leggett-Frazier1, M S Swanson2, P A Vincent3
1The Department of Medicine, Section of Endocrinology, East Carolina University School of Medicine, Greenville, North Carolina (Ms Leggett-Frazier)
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Diabetes nurse educators (DNEs) frequently use phone calls to discuss vital self-management topics like blood glucose monitoring and diet with their patients. DNE experience and certification impact these telephone discussions, highlighting a need for clear communication guidelines.
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