Computer assisted process management for health care: the IBIS tool

IBIS is a broad range informatics tool, which can provide essential assistance to users during quality development projects in the health care environment. It can be used to set up a preliminary process model and specify variable and their interrelationships; the system propagates various quality related effects through the process structure, in a bottom up fashion, by linking quality indices to outcomes, repetitively, until arriving at the final outcome, at the top. An incorporated interactive browser is used to simulate the running process, to test and evaluate it, though a cause--effect interaction on intermediate or final outcomes. The tool provides guided support throughout the quality development procedure and during the continuous improvement process. At the same time, it constitutes an effective training tool on the principles of quality work. Additionally, IBIS can be used for the quality system's documentation, by means of a multimedia presentation, incorporating descriptive text, images and graphical displays, video sequences and sound.