Patients' views on the factors which would influence the use of an aromatherapy massage out-patient service

A descriptive survey was carried out in a private surgical hospital over a 4-week period to ascertain patients' views on the potential use of aromatherapy massage as an out-patient service. A short structured questionnaire was personally distributed to a convenience sample of 240 patients, effecting a response rate of 71% (n = 170). Findings revealed that the majority of respondents would use an aromatherapy massage out-patient service. However, influencing factors were highlighted which would materially affect their decision. Important considerations were: a trained practitioner, reputable premises, the gender of therapist, the cost of treatment, and the degree of confidence in aromatherapy massage. In addition, the influence of the medical profession was interesting. Many respondents prefer to be referred by a GP or consultant. This appeared to be due to lack of knowledge and awareness of aromatherapy massage, and complementary therapies in general. Furthermore, there appeared to be a preferred reliance on the medical profession to take responsibility for health care decisions.