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Desktop document delivery using portable document format (PDF) files and the Web

J P Shipman¹, W L Gembala, J M Reeder

¹Health Sciences Libraries, University of Washington, Seattle 98195-7155, USA.

Bulletin of the Medical Library Association

|July 29, 1998

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Desktop delivery of electronic journal articles via the internet is feasible. The University of Washington Health Sciences Libraries (UW HSL) pilot test showed user satisfaction, leading to routine service implementation.

Area of Science:

Library and Information Science
Health Sciences Librarianship
Digital Resource Delivery

Background:

User demand for desktop access to electronic literature identified in library client surveys.
Need to evaluate the feasibility of delivering electronic journal articles to remote faculty.

Purpose of the Study:

To determine the feasibility of delivering electronic journal articles via the Internet to remote faculty.
To assess user satisfaction with a desktop delivery system.

Main Methods:

A ten-month pilot test (August 1996 - May 1997) by University of Washington Health Sciences Libraries (UW HSL).
Scanning articles into Adobe Acrobat Portable Document Format (PDF) files.
Delivery via Multipurpose Internet Mail Extensions (MIME) email attachments and the Web.

Related Experiment Videos

Utilizing Adobe Acrobat Reader for viewing and printing.

Main Results:

Successful retrieval and use of scanned articles by test participants.
Technical difficulties encountered but did not significantly detract from user satisfaction.
Automation programming required for client notification and file deletion processes.

Conclusions:

Desktop delivery of electronic journal articles is a feasible and desirable service.
The pilot test confirmed user satisfaction with the electronic delivery method.
UW HSL now offers desktop delivery as a routine service.