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Management process reengineering of the "Policlinico A. Gemelli": outcomes of testing
C Catananti1, F Celani, M Marchetti
1Università Cattolica del S. Cuore, Direzione Sanitaria, Policlinico Universitario A. Gemelli, Roma, Italy.
Rays
|August 5, 1998
Abstract:
Monitoring and outcomes of experimental solutions adopted in management process reengineering of a teaching hospital ("Policlinico A. Gemelli") of approximately 1550 beds are reported. All monitored processes are considered. For each process, information flows are analyzed, specifying indicators used for monitoring of adopted organizational solutions. Different testing outcomes have shown that pre-established objectives have been attained, while corrections required for their improvement, are indicated.