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Consumers as staff in assertive community treatment programs

L Dixon1, A Hackman, A Lehman

  • 1Department of Psychiatry, University of Maryland, Baltimore 21201, USA.

Administration and Policy in Mental Health
|September 4, 1998
PubMed
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Consumer advocates integrated into Assertive Community Treatment (ACT) teams provide valuable support, mirroring other staff roles. Their involvement may foster more positive attitudes toward individuals with mental illness.

Area of Science:

  • Mental Health Services
  • Psychiatric Rehabilitation
  • Consumer-Provider Collaboration

Background:

  • Growing recognition of consumers as active providers in mental health care.
  • Assertive Community Treatment (ACT) models facilitate consumer-professional collaboration.
  • Focus on rehabilitation and community-based support within ACT.

Purpose of the Study:

  • To evaluate the role and impact of consumer advocates (CAs) within an ACT program for homeless adults with mental illness.
  • To explore the service profile and attitudinal effects of employing CAs.
  • To discuss challenges and considerations in integrating CAs into treatment teams.

Main Methods:

  • Qualitative and quantitative analysis of CA service profiles within an ACT program.

Related Experiment Videos

  • Assessment of attitudes toward mental illness before and after CA integration.
  • Exploration of role definition, boundaries, and supervision for CAs.

    • Main Results:

    • Consumer advocates demonstrated a service profile comparable to other ACT staff members.
    • Suggestive evidence indicates that employing CAs positively influenced attitudes toward individuals with mental illness.
    • Key issues such as role clarity, boundaries, and supervision were identified.

    Conclusions:

    • Consumer advocates can be effectively integrated into ACT teams, offering a similar service profile to other staff.
    • The presence of CAs may contribute to a more favorable societal perception of mental illness.
    • Addressing practical aspects like role definition and supervision is crucial for successful CA implementation.