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Developing a culturally competent work force: an opportunity for collaboration

M E Jones1, M L Bond, M E Mancini

  • 1American Studies in Nursing and Health, University of Texas, Arlington School of Nursing 76019-0407, USA.

Journal of Professional Nursing : Official Journal of the American Association of Colleges of Nursing
|October 17, 1998
PubMed
Summary
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This study highlights successful strategies for improving cultural competency in healthcare for the Hispanic population. Partnerships between education, healthcare, and business sectors are key to developing a culturally skilled health workforce.

Area of Science:

  • Public Health
  • Healthcare Management
  • Cultural Competency

Background:

  • Growing Hispanic population in Dallas, TX, presents unique cultural needs within the healthcare system.
  • Existing healthcare systems require adaptation to effectively serve diverse cultural groups.

Purpose of the Study:

  • To describe a collaborative project addressing the cultural needs of the Hispanic population.
  • To evaluate the effectiveness of specific strategies in enhancing healthcare personnel's cultural skills.

Main Methods:

  • Formation of community partnerships involving education, healthcare, and business sectors.
  • Implementation of short-term cultural immersion programs for healthcare staff.
  • Establishment of a nurse exchange program with a hospital in Mexico.

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Main Results:

  • Initiatives were found to be essential and beneficial for changing individual perspectives.
  • Participants demonstrated development of knowledge and skills related to cultural competency.
  • Community partnerships fostered institutional adaptation to cultural challenges.

Conclusions:

  • Collaborative, multi-sectoral approaches are vital for addressing cultural needs in healthcare.
  • Cultural immersion and exchange programs effectively enhance healthcare workforce cultural competency.
  • Sustained commitment from all organizational levels is crucial for successful implementation.