Evaluating quality management systems

¹Department of Speech Communication, Southern Illinois University, Carbondale, USA.

|December 8, 1998

Abstract:

This study reports how nurse administrators may approach an evaluation of their quality management (QM) initiative. Suggestions are based on the current study of a multiclinic health care system's QM plan. Tips on designing the evaluation and recommendations on how to report results are provided. Collaboration with local university researchers is suggested as a way to strengthen the process.

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Abstract:

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