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Published on: June 11, 2012
Impact of a patient-centered, computer-based health information/support system
D H Gustafson1, R Hawkins, E Boberg
1Department of Industrial Engineering and Preventive Medicine, Center for Health Systems Research and Analysis, University of Wisconsin-Madison 53705, USA.
A computerized health support system (CHESS) improved quality of life for HIV-positive patients. The system also led to more efficient healthcare use, including fewer hospitalizations.
Area of Science:
- Health Informatics
- Patient Self-Care Technologies
- Digital Health Interventions
Background:
- Consumer health information systems can enhance patient quality of life and promote self-care.
- Digital health tools offer potential for improving patient outcomes and healthcare efficiency.
Purpose of the Study:
- To evaluate the Comprehensive Health Enhancement Support System (CHESS) for HIV-positive patients.
- To determine if in-home computer access influences patient quality of life, health behaviors, and healthcare utilization.
Main Methods:
- A randomized controlled trial was conducted over 3 or 6 months.
- Participants received in-home CHESS computers or no intervention.
- Quality of life and healthcare service use were measured via self-report surveys.
Main Results:
- CHESS was used daily across demographic groups.
- Users reported improved quality of life, including better emotional well-being and social support.
- CHESS users experienced less time in ambulatory care, more provider calls, and reduced hospitalizations.
Conclusions:
- Computer-based personal health support systems can enhance patient quality of life.
- These systems promote more efficient and effective use of healthcare services.
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