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Related Experiment Videos

Enhancing communication by using the Coordinated Care Classification System

P V O'Neal1, D K Kozeny, P P Garland

  • 1Promina Gwinnett Health System, Lawrenceville, Georgia, USA.

Clinical Nurse Specialist CNS
|February 13, 1999
PubMed
Summary
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Clinical nurse specialists (CNSs) are expanding roles to include case management. A new "CNS/Outcomes Coordinator" title and classification system enhance care coordination, team collaboration, and communication.

Area of Science:

  • Nursing
  • Healthcare Management
  • Patient Care Coordination

Background:

  • Healthcare system changes necessitate expanded roles for Clinical Nurse Specialists (CNSs).
  • Traditional CNS roles (clinician, educator, consultant, leader, researcher) now integrate case management activities.
  • CNSs at Promina Gwinnett Health System adopted the title 'CNS/Outcomes Coordinator' to reflect combined responsibilities.

Observation:

  • The CNS/Outcomes Coordinator role focuses on coordinating patient care, promoting team collaboration, and facilitating communication.
  • A Coordinated Care Classification System was developed to clarify patient responsibilities for the healthcare team.
  • This system aims to improve the understanding and execution of the CNS/Outcomes Coordinator's functions.

Findings:

Related Experiment Videos

  • The integration of CNS and case management roles is a response to evolving healthcare demands.
  • A structured classification system can effectively communicate the multifaceted responsibilities of the CNS/Outcomes Coordinator.
  • The developed system aids in informing the healthcare team about the coordinator's patient-specific duties.

    • Implications:

    • Implementing a classification system can enhance patient care coordination by improving communication and collaboration.
    • This model offers a framework for other healthcare systems facing similar role expansions for CNSs.
    • Standardizing the communication of CNS/Outcomes Coordinator responsibilities can lead to more efficient and effective patient care pathways.