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Quality Management in Health Care|February 2, 1996
An integrative model for organization-wide quality improvement: lessons from the fieldJ L O'Brien, S M Shortell, E F Hughes, et al.Health Care Management Review|January 1, 1996
Keys for successful implementation of total quality management in hospitalsJ M Carman, S M Shortell, R W Foster, et al.Health Services Research|June 1, 1995
Assessing the impact of continuous quality improvement/total quality management: concept versus implementationS M Shortell, J L O'Brien, J M Carman, et al.Hospital & Health Services Administration|July 1, 1996
Implementation of total quality management: conventional wisdom versus realityH Boerstler, R W Foster, E J O'Connor, et al.Journal of Clinical Psychopharmacology|February 1, 1990
The relationship of alprazolam dose to steady-state plasma concentrationsD A Ciraulo, E J Antal, R B Smith, et al.Medical Care|February 5, 2000
Assessing the impact of total quality management and organizational culture on multiple outcomes of care for coronary artery bypass graft surgery patientsS M Shortell, R H Jones, A W Rademaker, et al.Pageof 5