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Health Services Management Research
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April 8, 2011
Healthcare complaints handling systems: a comparison between Britain, Australia and Taiwan
Sophie Yahui Hsieh
Quality Management in Health Care
|
October 6, 2011
A system for using patient complaints as a trigger to improve quality
Sophie Yahui Hsieh
International Journal of Nursing Practice
|
September 27, 2012
An exploratory study of complaints handling and nature
Sophie Yahui Hsieh
International Journal of Health Care Quality Assurance
|
June 12, 2010
Factors influencing the pathways in response to complaints
Sophie Yahui Hsieh
International Journal of Nursing Practice
|
December 5, 2009
Factors hampering the use of patient complaints to improve quality: an exploratory study
Sophie Yahui Hsieh
International Journal of Health Care Quality Assurance
|
September 6, 2012
Using complaints to enhance quality improvement: developing an analytical tool
Sophie Yahui Hsieh
Page
of 1
Search research articles
Search
Showing results (1-10 of 6) with videos related to
Sort By:
Page
of 1
Health Services Management Research
|
April 8, 2011
Healthcare complaints handling systems: a comparison between Britain, Australia and Taiwan
Sophie Yahui Hsieh
Quality Management in Health Care
|
October 6, 2011
A system for using patient complaints as a trigger to improve quality
Sophie Yahui Hsieh
International Journal of Nursing Practice
|
September 27, 2012
An exploratory study of complaints handling and nature
Sophie Yahui Hsieh
International Journal of Health Care Quality Assurance
|
June 12, 2010
Factors influencing the pathways in response to complaints
Sophie Yahui Hsieh
International Journal of Nursing Practice
|
December 5, 2009
Factors hampering the use of patient complaints to improve quality: an exploratory study
Sophie Yahui Hsieh
International Journal of Health Care Quality Assurance
|
September 6, 2012
Using complaints to enhance quality improvement: developing an analytical tool
Sophie Yahui Hsieh
Page
of 1