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Health Affairs (Project Hope)|January 8, 2014
Implementing hospital-based communication-and-resolution programs: lessons learned in New York CityMichelle M Mello, Susan K Senecal, Yelena Kuznetsov, et al.
Health Services Research|October 27, 2016
Case Outcomes in a Communication-and-Resolution Program in New York HospitalsMichelle M Mello, Yelena Greenberg, Susan K Senecal, et al.
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