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Harvard Business Review|September 14, 2006
The new science of sales force productivityDianne Ledingham, Mark Kovac, Heidi Locke SimonHarvard Business Review|July 19, 2006
How right should the customer be?Erin Anderson, Vincent OnyemahHarvard Business Review|June 9, 2005
The surprising economics of a "people business"Felix Barber, Rainer StrackHarvard Business Review|December 23, 2006
Lift outs: how to acquire a high-functioning teamBoris Groysberg, Robin AbrahamsHarvard Business Review|April 19, 2013
Using the crowd as an innovation partnerKevin J Boudreau, Karim R LakhaniPageof 118