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Harvard Business Review|June 6, 1998
The promise--and peril--of integrated cost systemsR Cooper, R S Kaplan
Harvard Business Review|October 4, 1998
Work and life: the end of the zero-sum gameS D Friedman, P Christensen, J DeGroot
Harvard Business Review|October 4, 1998
The discipline of innovationP F Drucker
Harvard Business Review|October 4, 1998
Business marketing: understand what customers valueJ C Anderson, J A Narus
Harvard Business Review|August 5, 1998
The right mind-set for managing information technologyM Bensaou, M Earl
Harvard Business Review|June 7, 1994
Making competition in health care workE O Teisberg, M E Porter, G B Brown
Harvard Business Review|December 9, 1992
How Continental Bank outsourced its "crown jewels."R L Huber
Harvard Business Review|December 9, 1992
How I turned a critical public into useful consultantsP T Johnson
Harvard Business Review|February 7, 1993
Loyalty-based managementF F Reichheld
Harvard Business Review|February 7, 1993
How architecture wins technology warsC R Morris, C H Ferguson
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