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Healthcare Management Forum|March 3, 1996
Patient satisfaction: a customer service approachJ Marr, M GreengartenHealthcare Management Forum|January 4, 1989
Hospital risk management: the second decadeW R Keddy, M W Johnson, W McKerrowHealthcare Management Forum|February 3, 1989
Administrative ethics and conflicts of interestR G StockHealthcare Management Forum|March 5, 1989
Sale and leaseback by Canadian hospitals: theory and practiceG H Pink, S K HudsonHealthcare Management Forum|February 1, 1999
Evaluating an alternative funding planM Anderson, J CosbyHealthcare Management Forum|February 1, 1997
First-line managers: scope of responsibility in a time of fiscal restraintS Acorn, M CrawfordHealthcare Management Forum|December 4, 1992
Case mix management education in a Canadian hospitalM Moffat, M ProciwHealthcare Management Forum|March 3, 1997
An assessment of the introduction of a multi-skilled worker into an acute care settingB Trerise, L Lemieux-CharlesHealthcare Management Forum|March 3, 1997
Purposes and structures of Canadian hospital-based research: results of a national surveyD W Harper, P A O'Hara, J SigouinPageof 133