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Hospital & Health Services Administration|June 9, 1986
Monopolies, Maricopa, and marketing: a case studyJ Perkins, A Mercer, C McClary
Hospital & Health Services Administration|June 9, 1986
Controlling and reducing legal fees in the age of fixed reimbursementC Cotora
Hospital & Health Services Administration|June 9, 1986
Long-term improvement in cost and quality within hospitalsJ T Rhea
Hospital & Health Services Administration|April 10, 1986
The anatomy of changeD S Ridderheim
Hospital & Health Services Administration|October 7, 1986
Customer vs. patient: a sublime difference in hospitalsL E Piper
Hospital & Health Services Administration|April 10, 1987
Marketing and strategic management: integrating skills for a better hospitalS S Hunter
Hospital & Health Services Administration|July 1, 1994
Administrative behavior of directors in hospitals: the Israeli caseZ Stern, H Schmid, N Nirel
Hospital & Health Services Administration|July 1, 1997
Reengineering hospitals: evidence from the fieldS L Walston, J R Kimberly
Hospital & Health Services Administration|July 1, 1997
Organizational determinants of service quality in nursing homesT M Steffen, P C Nystrom
Hospital & Health Services Administration|July 1, 1997
Components of the costs of controlling quality: a transaction cost economics approachR A Stiles, S S Mick
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