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International Journal of Health Care Quality Assurance|June 20, 2009
Personality characteristics of health care satisfaction survey non-respondentsThomas G McLeod, Brian A Costello, Robert C Colligan, et al.International Journal of Health Care Quality Assurance|June 20, 2009
An application of Six Sigma methodology to turnover intentions in health careMehmet TanerInternational Journal of Health Care Quality Assurance|June 20, 2009
Taking patients' voices into account within quality systems: a comparative studyYahui Sophie HsiehInternational Journal of Health Care Quality Assurance|March 11, 2011
Factors affecting the climate of hospital patient safety: a study of hospitals in Saudi ArabiaStephen L Walston, Badran A Al-Omar, Faisal A Al-MutariInternational Journal of Health Care Quality Assurance|March 11, 2011
Specialty hospitals emulating focused factories: a case studySameer KumarInternational Journal of Health Care Quality Assurance|March 11, 2011
Benefits of participating in accreditation surveyingJudith Lancaster, Jeffrey Braithwaite, David GreenfieldInternational Journal of Health Care Quality Assurance|March 11, 2011
Softer perspectives on enhancing the patient experience using IS/ITUdechukwu Ojiako, Stuart Maguire, Lenny Koh, et al.International Journal of Health Care Quality Assurance|March 11, 2011
Emotional predictors of consumer's satisfaction with healthcare public servicesHelena Vinagre, José NevesInternational Journal of Health Care Quality Assurance|May 4, 2021
The voice of patients in Israel's general hospitalsKeren Semyonov-TalInternational Journal of Health Care Quality Assurance|August 23, 2025
Perceived service quality and its improvement with QFD for state social enterprises (SSEs)Eduin Dionisio Contreras Castañeda, Cristian Alvarez, Augusto SuárezPageof 104