声誉如何 (以及不) 驱使人们偷偷地惩罚
Jillian J Jordan1, Nour S Kteily2
1Negotiation, Organizations & Markets Unit, Harvard Business School, Boston, MA 02163.
概括
声誉可能是惩罚的动机,但不一定是"无视的惩罚". 观察人士更喜欢那些考虑对立观点的人,表明决策中的透明度鼓励反思,而不仅仅是反思性的行动.
科学领域:
- 社会心理学 社会心理学
- 行为经济学是一种行为经济学.
- 政治科学 政治科学是指政治学.
背景情况:
- 惩罚罪犯可以提高社会声誉.
- 个人可能会冲动地惩罚,没有仔细考虑.
- 声誉激励和不考虑的惩罚之间的关系是不清楚的.
研究的目的:
- 调查声誉问题是否会导致"无视地惩罚".
- 为了确定无疑的惩罚是否被认为是更有德性的.
- 检查惩罚的可观察性和信息搜索如何影响行为.
主要方法:
- 四项研究涉及10,343名美国参与者.
- 参与者在选择性地阅读对立观点 ("看") 后,决定采取惩罚性行动 (签署请愿书).
- 声誉被操纵,通过改变"评价者"观察到的关于演员的惩罚和观察行为.
主要成果:
- 为了惩罚,演员的评价和奖励更为积极.
- 使惩罚可观察增加了整体的惩罚率,包括"没有看的惩罚".
- 评价者更喜欢惩罚*和*看的演员;让看起来可以观察到减少了"不看的惩罚".
结论:
- 声誉可以鼓励惩罚,但不是特别"惩罚而不看.
- 在决策过程中提高透明度可能会促进对反射性惩罚的反思.
- 这些发现挑战了无疑惩罚是一种战略性声誉策略的想法.
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