扩大技术接受模型,并经验测试概念化的消费品接受模型
1Department of Mobility, Trade & Logistics, Zeppelin University, Friedrichshafen, Germany.
Heliyon
|March 28, 2024
概括
这项研究成功地将技术接受模型 (TAM) 扩展到消费品,验证了一种新的消费品接受模型 (CGAM). 研究结果表明,感知到的有用性是消费者意图的关键,突出生活方式和功能成分.
科学领域:
- 消费者行为 消费者行为
- 营销科学 营销科学
- 心理学 心理学 心理学
背景情况:
- 技术接受模型 (TAM) 被广泛使用,但主要是在技术上下文.
- 它对非技术领域的适用性,如消费品,仍未得到充分探索.
- 这项研究通过将TAM扩展到消费品接受度来弥补这一差距.
研究的目的:
- 将技术接受模式 (TAM) 扩展到消费品行业.
- 开发和验证一个消费品接受模型 (CGAM).
- 为了确定影响消费者接受非技术产品的关键驱动因素,使用茶到去作为案例研究.
主要方法:
- 采用配额样本的探索性研究方法.
- 概念化消费品接受模型 (CGAM) 的调整和测试.
- 横截面数据收集,假设消费者对产品有先前的了解.
主要成果:
- 调整后的CGAM及其措施被认为是可靠和有效的.
- 感知有用性 (PU) 显著预测行为意图 (BI),超过感知易用性 (PEOU).
- 认知仪器过程 (CIP) 和价值相关方面 (VRA) 对PU产生积极影响,CIP是最关键的驱动因素.
结论:
- 将TAM扩展到非技术上下文,例如消费品,是可行的.
- 消费者接受受到生活方式,趋势,价格和功能成分 (VRA) 等因素的驱动.
- 享受和放纵 (变量) 对于消费品的感知易用性 (PEOU) 是至关重要的.
相关概念视频
Stereotype Content Model
14.7K
The Stereotype Content Model (SCM) was first proposed by Susan Fiske and her colleagues (Fiske, Cuddy, Glick & Xu, 2002; see also Fiske, 2012 and Fiske, 2017). The SCM specifies that when someone encounters a new group, they will stereotype them based on two metrics: warmth—or that group’s perceived intent, and how likely they are to provide help or inflict harm—and competence—or their ability to carry out that objective. Depending on the warmth-competence...
14.7K
Social Proof
27.7K
Social proof is a form of persuasion based on comparison and conformity. People compare their behavior and actions to what others are doing and will change to conform to do what their peers do.
27.7K
Reliability and Validity
12.7K
Reliability and validity are two important considerations that must be made with any type of data collection. Reliability refers to the ability to consistently produce a given result. In the context of psychological research, this would mean that any instruments or tools used to collect data do so in consistent, reproducible ways.
12.7K
Routes of Persuasion
64.1K
Persuasion is the process of changing our attitude toward something based on some kind of communication. Much of the persuasion we experience comes from outside forces. How do people convince others to change their attitudes, beliefs, and behaviors? What communications do you receive that attempt to persuade you to change your attitudes, beliefs, and behaviors?
64.1K
Persuasion Strategies
38.6K
Researchers have tested many persuasion strategies, including the foot-in-the door and the door-in-the-face techniques, in a variety of contexts. Ultimately, the principles are effective in selling products and changing people’s attitude, ideas, and behaviors (Cialdini & Goldstein, 2004).
38.6K


