持续改善可以获得改善的收益.
Mellissa Mahabee1, Maddie VanDorpe2, Samantha Neumeier3
1Division of Pediatric Intensive Care, Dayton Children's Hospital, United States.
概括
维持医疗保健改进需要一个高性能管理系统 (HPMS),支持一线管理人员. 这种方法将质量举措嵌入日常工作中,确保长期的患者利益和高效的系统运行.
科学领域:
- 医疗保健管理的管理
- 提高质量 提高科学 提高质量
- 系统工程在健康中的系统工程.
背景情况:
- 医疗保健系统的目标是通过安全性,有效性和效率来改善患者的健康.
- 由于优先事项的转变和回归旧做法,质量改进往往会消失.
- 持续改进需要将举措嵌入到系统中,以获得长期影响.
研究的目的:
- 探索维持医疗保健质量改善的方法.
- 展示卫生保健研究所 (IHI) 可持续性框架的应用.
- 为了说明高性能管理系统 (HPMS) 如何支持持续的质量倡议.
主要方法:
- 对医疗保健研究所 (IHI) 的审查 2016年关于持续改进的白皮书.
- 分析高性能管理系统 (HPMS) 的组成部分:质量管理,质量控制,质量改进和高性能文化.
- 将IHI框架应用于改善患者出院时问题列表利用的实际例子.
主要成果:
- 高性能管理系统 (HPMS) 对于嵌入质量改进至关重要.
- 专注于前线经理的日常工作,得到HPMS的支持,是可持续性的关键.
- IHI框架提供了一个结构化的方法来实现持久的质量改进.
结论:
- 持续改善医疗保健质量取决于通过强大的管理系统将举措整合到日常运营中.
- 高性能管理系统 (HPMS) 使前线管理人员能够保持改进.
- IHI框架提供了一个实用的模型,用于在医疗保健机构中实现可持续的质量提升.
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