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Segmenting blood donors by their perceptions and awareness about blood donation

J Allen1, N Maddox

  • 1Department of Management and Marketing, Stetson University, Deland, FL 32720.

Health Marketing Quarterly
|December 10, 1989
PubMed

Insights

Blood donor perceptions of eligibility, testing, and notification were assessed. Three of four donor segments showed skepticism, impacting donor pool maintenance strategies.

Area of Science:

  • Health Services Research
  • Public Health
  • Behavioral Science

Background:

  • Maintaining a stable blood donor pool is crucial for public health.
  • Understanding donor perceptions is key to effective recruitment and retention strategies.
  • Previous research has not fully explored the nuanced perceptions of blood donors regarding the donation process.

Purpose of the Study:

  • To assess blood donors' perceptions of donor eligibility, blood testing, and notification procedures.
  • To identify distinct segments of blood donors based on their perceptions.
  • To explore the implications of these perceptions for maintaining blood donor pools.

Main Methods:

  • A mail survey was administered to 392 blood donors in California.
  • A 26-item battery of questions was used to gather data on donor perceptions.
  • Cluster analysis was employed to identify distinct groups of donors based on their responses.

Main Results:

  • Four distinct clusters of perceptions regarding the blood collection process were identified.
  • Three of these four segments demonstrated moderate to strong skepticism towards blood donation.
  • Significant differences in perceptions were observed across various aspects of the donation process.

Conclusions:

  • Donor skepticism presents a challenge for sustaining adequate blood supplies.
  • Targeted strategies addressing specific donor concerns may be necessary to encourage continued donation.
  • Further research is needed to develop and evaluate interventions aimed at mitigating donor skepticism.

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