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Patient accounting systems: buying substantial, but declining.

L M Klainer, L M Pawola, B R Siegel

    Computers in Healthcare
    |May 9, 1991
    PubMed
    Summary

    Hospital patient accounting system replacements have declined, especially among large facilities. Vendors must adapt software to the evolving healthcare landscape for future success.

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    Area of Science:

    • Healthcare Management
    • Health Informatics
    • Information Systems

    Background:

    • The healthcare industry has seen a decrease in patient accounting system replacements.
    • Market analysis indicates a significant drop in software purchases, particularly by large hospitals.
    • The patient accounting software market is considered mature.

    Purpose of the Study:

    • To analyze trends in hospital patient accounting system adoption.
    • To identify factors influencing software purchasing decisions in hospitals.
    • To forecast the future of patient accounting software vendors.

    Main Methods:

    • Analysis of purchasing data from 1987-1988.
    • Consulting firm reports and market analysis by Sheldon Dorenfest & Associates.
    • Expert opinion on market dynamics and future vendor strategies.

    Main Results:

    • A notable decline in patient accounting system replacement volume was observed.
    • Large hospitals showed the greatest reduction in patient accounting software purchases.
    • The patient accounting software marketplace is characterized by maturity.

    Conclusions:

    • Hospitals are replacing patient accounting systems less frequently than in previous years.
    • Software vendors need to innovate and adapt to the changing hospital environment.
    • Vendors developing adaptive solutions are poised for success in the next five years.

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