Reengineering healthcare

In today's rapidly changing healthcare environment, managers have begun efforts to reengineer outdated and inefficient work flow practices--something that other industries have already been doing for years. However, for several key reasons, successful reengineering efforts in healthcare are more difficult than in other industries. Nevertheless, these difficulties can be overcome if the right approach is used. If done correctly, healthcare reengineering can have big payoffs. This article recommends a phased-in approach by reengineering in six steps.