Developing a QA program

EMS administrators and staff must focus as much attention as possible on effective delivery of patient care. In the past, much of our time and many of our resources were spent on administrative activities, neglecting the most basic purpose of EMS organizations: patient care. We, as a nation, already have policies, indicators and procedures to evaluate the care provided in the hospital setting. The development of an EMS QA program will help you set--and meet--those same standards in the field.