Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Concept Videos

Hindsight Biases01:12

Hindsight Biases

3.5K
Hindsight bias leads you to believe that the event you just experienced was predictable, even though it really wasn’t. In other words, you knew all along that things would turn out the way they did. Can you relate this to the phrase "Hindsight is 20/20" now? 
3.5K
Social Facilitation01:04

Social Facilitation

29.0K
Not all intergroup interactions lead to negative outcomes. Sometimes, being in a group situation can improve performance. Social facilitation occurs when an individual performs better when an audience is watching than when the individual performs the behavior alone. This typically occurs when people are performing a task for which they are skilled.
29.0K
Law of Effect01:06

Law of Effect

5.7K
B.F. Skinner, a prominent figure in behavioral psychology, introduced operant conditioning by emphasizing the role of consequences in shaping behavior. This theory builds upon the law of effect proposed by Edward Thorndike, which posits that behaviors followed by satisfying outcomes are likely to be repeated. In contrast, those followed by unsatisfying outcomes are less likely to recur.
Edward Thorndike's foundational work involved studying learning in animals, particularly using puzzle...
5.7K
Cognitive Learning01:21

Cognitive Learning

1.6K
Cognitive learning is based on purposive behavior, incidental learning, and insight learning.
E. C. Tolman's theory of purposive behavior emphasizes that much behavior is goal-directed. He argued that to understand behavior, we must look at the entire sequence of actions leading to a goal. For instance, high school students study hard, not just due to past reinforcement but also to achieve the goal of getting into a good college.
Tolman introduced the idea that behavior is influenced by...
1.6K
Steps in the Modeling Process01:14

Steps in the Modeling Process

860
Albert Bandura's theory of observational learning identifies four critical processes: attention, retention, motor reproduction, and reinforcement or motivation.
Attention is the first necessary component for observational learning. It involves focusing on what the model is doing and saying. For example, if you decide to take a drawing class to enhance your skills, you need to pay close attention to the instructor's words and hand movements. The characteristics of the model significantly...
860
Sources of Self-Esteem II: Performance Feedback01:24

Sources of Self-Esteem II: Performance Feedback

230
Self-esteem is intricately tied to our perception of competence and our ability to exert control over our lives. One of the primary sources of this perception is performance feedback — the ongoing evaluation of our actions in terms of success and failure. According to Franks and Marolla (1976), people derive self-worth from experiencing themselves as causal agents, capable of achieving goals and overcoming obstacles. This process nurtures a critical component of self-esteem:...
230

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Benchmarking applied to health care.

The Joint Commission journal on quality improvement·1994
Same author

Benchmarking--a conversation with Robert C. Camp. The source. Interview by Joe Flower.

The Healthcare Forum journal·1992
Same author

Capital strategies combat the removal of PIP.

Healthcare financial management : journal of the Healthcare Financial Management Association·1987
Same author

The effect of nerve growth factor and antibodies to nerve growth factor on ethylnitrosourea-induced neoplastic proliferation in rat trigeminal nerves.

Veterinary pathology·1984
Same author

Effect of somatostatin infusion on jejunal water and electrolyte transport in a patient with secretory diarrhea due to malignant carcinoid syndrome.

Gastroenterology·1980
Same author

Gastrin content of columnar mucosal lining the lower (Barrett's) esophagus.

The American journal of digestive diseases·1977

Related Experiment Video

Updated: Apr 29, 2026

Movement Retraining using Real-time Feedback of Performance
08:16

Movement Retraining using Real-time Feedback of Performance

Published on: January 17, 2013

12.7K

Learning from the best leads to superior performance.

R C Camp

    The Journal of Business Strategy
    |April 8, 1992
    PubMed
    Summary

    Xerox pioneered benchmarking, integrating it organization-wide. This strategic adoption transformed their supplier management and product development processes, driving significant organizational change.

    Area of Science:

    • Business Management
    • Organizational Studies

    Background:

    • Xerox Corporation is an early advocate of benchmarking in the United States.
    • Benchmarking involves comparing business processes to industry best practices.

    Purpose of the Study:

    • To examine the institutionalization of benchmarking at Xerox.
    • To understand the impact of benchmarking on Xerox's operations.

    Main Methods:

    • Case study analysis of Xerox Corporation's adoption of benchmarking.
    • Qualitative assessment of organizational changes.

    Main Results:

    • Benchmarking has been fully integrated into Xerox's organizational structure.
    • Significant transformations occurred in supplier management and product development.

    More Related Videos

    Study Motor Skill Learning by Single-pellet Reaching Tasks in Mice
    06:04

    Study Motor Skill Learning by Single-pellet Reaching Tasks in Mice

    Published on: March 5, 2014

    20.9K
    Using Virtual Reality to Transfer Motor Skill Knowledge from One Hand to Another
    05:12

    Using Virtual Reality to Transfer Motor Skill Knowledge from One Hand to Another

    Published on: September 18, 2017

    551.2K

    Related Experiment Videos

    Last Updated: Apr 29, 2026

    Movement Retraining using Real-time Feedback of Performance
    08:16

    Movement Retraining using Real-time Feedback of Performance

    Published on: January 17, 2013

    12.7K
    Study Motor Skill Learning by Single-pellet Reaching Tasks in Mice
    06:04

    Study Motor Skill Learning by Single-pellet Reaching Tasks in Mice

    Published on: March 5, 2014

    20.9K
    Using Virtual Reality to Transfer Motor Skill Knowledge from One Hand to Another
    05:12

    Using Virtual Reality to Transfer Motor Skill Knowledge from One Hand to Another

    Published on: September 18, 2017

    551.2K

    Conclusions:

    • The institutionalization of benchmarking led to fundamental improvements at Xerox.
    • Benchmarking serves as a catalyst for strategic organizational change.