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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

The quality improvement customers didn't want

D Iacobucci1

  • 1J.L. Kellogg Graduate School of Management, Northwestern University, Evanston, IL, USA.

Harvard Business Review
|December 9, 1995
PubMed

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