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Using SPC (statistical process control) to analyze quality indicators in a healthcare organization
F C Kaminsky1, J Maleyeff, S Providence
1Productivity Sciences, Inc., Greenfield, MA, USA.
Abstract:
A tool of statistical process control (SPC) called a P Chart is introduced as a process-based approach for analyzing quality indicators in healthcare. The underlying methodology of a P Chart is described using card-playing examples. A discussion on the implementation of SPC in healthcare follows, along with examples using Maryland Project quality indicators.