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Reclaiming community: an integrative approach to human services
Administration in Social Work
|December 8, 1996
Summary
A community-centered approach integrates formal and informal care by building partnerships. This requires collaboration among staff and management, with resistance indicating a need for management to adapt.
Area of Science:
- Community health
- Social work
- Healthcare systems integration
Background:
- Traditional service systems often operate in silos, limiting comprehensive care.
- Integrating formal and informal care networks is crucial for effective community support.
- A community-centered model shifts focus from service delivery to community needs and resources.
Purpose of the Study:
- To explore the principles and practices of a community-centered approach to service integration.
- To examine the requirements for effective collaboration among diverse stakeholders in community care.
- To understand the role of management in facilitating or hindering integrative practices.
Main Methods:
- Qualitative analysis of community-based service integration initiatives.
- Examination of collaborative processes involving administrators, frontline staff, and community members.
- Case study approach focusing on partnership negotiation and resource mobilization.
Main Results:
- Successful integration necessitates interweaving formal services with informal community networks.
- Effective teamwork and resource sharing among frontline staff are essential.
- Building collaborative relationships with service users and residents is key.
- Management behavior significantly influences the success of integrative practices.
Conclusions:
- A community-centered approach requires a fundamental shift in how services are organized and delivered.
- "Resistance" to change should be interpreted as valuable feedback for management adaptation.
- Successful service integration hinges on strong inter-organizational collaboration and adaptive management.
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