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Related Experiment Videos

Aggression in clinical settings: nurses' views--a follow-up study.

G A Farrell1

  • 1Tasmanian School of Nursing, University of Tasmania, Launceston, Australia. G.Farrell@utas.edu.au

Journal of Advanced Nursing
|April 21, 1999
PubMed
Summary

Nurses fear aggression from colleagues more than other sources, identifying it as a significant workplace stressor. Following incidents, they confide in peers rather than management or unions.

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Area of Science:

  • Nursing and Healthcare Management
  • Occupational Health and Safety
  • Workplace Psychology

Background:

  • Workplace aggression is a recognized occupational hazard impacting employee well-being.
  • Previous research indicates interpersonal conflict is prevalent in various professional settings.
  • Nurses, in particular, face unique workplace stressors that can affect their mental health and job satisfaction.

Purpose of the Study:

  • To investigate the prevalence and sources of workplace aggression experienced by nurses.
  • To identify the impact of aggression on nurses as a workplace distress factor.
  • To understand the coping mechanisms and support-seeking behaviors of nurses post-aggression incidents.

Main Methods:

  • An empirical study involving 270 nurses from both public and private healthcare sectors.

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  • Data collection focused on nurses' perceptions of aggression sources, its impact, and post-incident communication patterns.
  • Findings were compared with previous qualitative research by the author.

    • Main Results:

    • Nurses reported higher levels of concern regarding aggression from colleagues compared to other sources.
    • Colleague aggression was identified as a major factor contributing to workplace distress among nurses.
    • Different clinical settings exhibited distinct patterns of aggression.
    • Post-aggression, nurses predominantly discussed incidents with colleagues and friends, bypassing formal channels like human resources or trade unions.

    Conclusions:

    • Colleague aggression is a significant and pervasive issue within nursing workplaces.
    • Current support systems may not be effectively utilized or perceived as adequate by nurses experiencing aggression.
    • Further research and targeted interventions are needed to address interpersonal conflict and enhance support for nurses.