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Aggression in clinical settings: nurses' views

G A Farrell1

  • 1Tasmanian School of Nursing, University of Tasmania, Launceston, Australia. G.Farrell@nursing.utas.edu.au

Journal of Advanced Nursing
|March 1, 1997
PubMed
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Nurses are most concerned about aggression from colleagues, ranging from subtle to physical abuse. This study highlights the need for better workplace support structures to address nurse-to-nurse aggression and improve professional relationships.

Area of Science:

  • Nursing
  • Healthcare Management
  • Workplace Psychology

Background:

  • Limited systematic data exists on nurses' perceptions of workplace aggression.
  • The prevalence and impact of horizontal violence among nurses require further investigation.
  • Understanding nurses' views on aggression is crucial for improving clinical environments.

Purpose of the Study:

  • To explore nurses' perspectives on the nature and extent of aggression in clinical settings.
  • To identify the primary sources of aggression experienced by nurses.
  • To understand the role of nurse managers in addressing workplace aggression.

Main Methods:

  • Qualitative exploratory study design.
  • Semi-structured interviews conducted with 29 nurses.

Related Experiment Videos

  • Thematic analysis of interview data to identify key themes related to aggression.

    • Main Results:

    • Nurses primarily expressed concern regarding aggression from colleagues, encompassing non-verbal and physical forms.
    • Nurse managers were perceived as inadequately supportive and reactive in addressing aggression.
    • Aggression often stemmed from a breakdown in professional relationship norms, including breaches of privacy and mutual support.

    Conclusions:

    • Horizontal violence is a significant concern for nurses, requiring targeted interventions.
    • Effective management strategies are needed to prevent and address nurse-to-nurse aggression.
    • Reinforcing professional relationship rules is essential for fostering a respectful healthcare workplace.