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Appraising the performance of performance appraisal.
Summary
Formal performance appraisal systems are limited by organizational context. Appraisal data validity is reduced by purposes, task characteristics, and appraiser/appraisee roles, necessitating contextual analysis for effective use.
Area of Science:
- Organizational Psychology
- Human Resource Management
Background:
- Formal performance appraisal systems are widely used in organizations.
- The effectiveness and validity of these systems are often debated.
- Organizational factors can significantly influence appraisal outcomes.
Purpose of the Study:
- To critically examine formal performance appraisal systems.
- To identify organizational factors limiting the role, effectiveness, and validity of appraisal data.
- To emphasize the importance of contextual considerations in using appraisal data.
Main Methods:
- Critical review of existing literature on performance appraisal systems.
- Analysis of organizational factors influencing appraisal data.
- Examination of the interplay between appraisal purposes, task characteristics, and structural location.
Main Results:
- The effectiveness and validity of appraisal data are constrained by multiple organizational factors.
- Key limiting factors include the avowed and covert purposes of appraisals.
- Task characteristics and the organizational hierarchy of appraisers and appraisees also impact data reliability.
Conclusions:
- Data from formal performance appraisal systems should not be used in isolation.
- Uncritical utilization of appraisal data can lead to flawed decision-making.
- Full consideration of the appraisal context is essential for valid interpretation and application of performance data.