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Related Experiment Videos

Diagnosing organizational decision making through responsibility charting.

J E McCann, T N Gilmore

    Sloan Management Review
    |December 7, 1983
    PubMed
    Summary
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    Organizations face complex decision-making challenges. Responsibility Charting offers a structured method to improve decision quality and enhance organizational communication, as demonstrated by a case study.

    Area of Science:

    • Organizational Behavior
    • Management Science

    Background:

    • Modern organizations grapple with escalating decision-making complexity.
    • Effective communication is crucial for navigating intricate organizational structures.

    Purpose of the Study:

    • To introduce and explain the Responsibility Charting technique.
    • To demonstrate its utility in improving organizational decision-making processes.
    • To showcase its role in enhancing communication quality.

    Main Methods:

    • Description of the Responsibility Charting technique.
    • Presentation of a supporting case study.
    • Analysis of decision-making and communication patterns.

    Main Results:

    • Responsibility Charting provides a framework for analyzing decision-making roles.

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  • The technique facilitates clearer understanding of responsibilities.
  • Case study illustrates practical application and analytical insights.

    • Conclusions:

    • Responsibility Charting is a valuable tool for improving organizational decision-making.
    • The method enhances clarity and effectiveness of communication.
    • It offers a systematic approach to managing complex organizational choices.