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E-Patient Counseling Trial (E-PACO): Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy
Published on: August 1, 2019
Predictors of patient satisfaction in a health maintenance organization
Abstract:
Maintenance of patient satisfaction is essential to the success of health maintenance organizations (HMOs). In the authors' study, patient satisfaction in an HMO was predicted significantly by four variables: level of patient-physician continuity, self-assessed health, patient view of preventive health practices, and view of provider communicative appropriateness.
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