Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

Performance improvement: the organization's quest.

C O McKinley1, D E Parmer, R A Saint-Amand

  • 1Roosevelt Warm Springs Institute for Rehabilitation, GA, USA.

Quality Management in Health Care
|May 27, 1999
PubMed
Summary
This summary is machine-generated.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Strategic directions in the <i>what</i> and <i>how</i> of learning and teaching innovation-a fifty-year synopsis.

Higher education·2022
Same author

Northern Ireland farm-level management factors for recurrent bovine tuberculosis herd breakdowns.

Epidemiology and infection·2022
Same author

Melanoma secretion of transforming growth factor-β2 leads to loss of epidermal AMBRA1 threatening epidermal integrity and facilitating tumour ulceration.

The British journal of dermatology·2021
Same author

Northern Ireland farm-level management factors for prolonged bovine tuberculosis herd breakdowns.

Epidemiology and infection·2020
Same author

A simple vacuum suitcase for enabling plasma facing component characterization in fusion devices.

The Review of scientific instruments·2020
Same author

Hemodynamic Parameters and Early Intimal Thickening in Branching Blood Vessels.

Critical reviews in biomedical engineering·2018
Same journal

Knowledge and Practices of Infection Control Among Healthcare Workers in Kazakhstan: Survey of Healthcare Workers From Accredited and Non-Accredited Hospitals.

Quality management in health care·2026
Same journal

Haddon Matrix: An Applied Analytical Framework for Patient Safety.

Quality management in health care·2026
Same journal

A Systematic Scoping Review of Capacity Building for Quality Improvement in Hospitals: Key Themes and Methodological Insights.

Quality management in health care·2026
Same journal

Simplifying Measurement and Reporting to Drive High Adherence and Sustainment of Best Practices.

Quality management in health care·2026
Same journal

Effectiveness of Evidence-Based Lactation Medication Education for Health Professionals and Postpartum Women: A Study on Improving Breastfeeding Practices Following Cesarean Section.

Quality management in health care·2026
Same journal

Patient, Family Caregiver and Health Care Provider Experiences With a Hospital at Home Program in British Columbia, Canada.

Quality management in health care·2026
See all related articles

The Roosevelt Institute is improving healthcare quality by defining outcomes, fostering a culture of performance improvement, and ensuring patient satisfaction. This initiative involves employee training and the formation of dedicated improvement teams.

Area of Science:

  • Healthcare Management
  • Quality Improvement Science
  • Organizational Behavior

Background:

  • Healthcare quality is a key expectation for stakeholders and a requirement from accrediting bodies.
  • There is a growing demand for measurable clinical outcomes and performance data in healthcare.
  • Organizations must adapt to meet evolving quality standards and patient expectations.

Purpose of the Study:

  • To define and quantify quality outcomes within the Roosevelt Institute.
  • To cultivate an organizational culture centered on continuous performance improvement.
  • To enhance overall customer satisfaction through quality initiatives.

Main Methods:

  • A dedicated team of organizational leaders was formed to develop a tailored performance improvement approach.

Related Experiment Videos

  • Over 200 employees received orientation on the new quality model and its underlying philosophy.
  • Nine problem action and process improvement teams were established to drive specific initiatives.

    • Main Results:

    • A structured performance improvement model has been developed and introduced.
    • Significant employee engagement has been achieved through orientation and team formation.
    • The foundation for systematic quality enhancement and outcome measurement is in place.

    Conclusions:

    • The Roosevelt Institute is proactively addressing healthcare quality demands.
    • The implemented approach aims to embed a culture of continuous improvement.
    • These efforts are expected to lead to improved clinical outcomes and customer satisfaction.