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Informatics and process improvement. The clinical design unit
T Merryman1, D Sharbaugh, M S Roberts
1Informatics and Process Improvement, UPMC Shadyside, Pittsburgh, Pennsylvania, USA.
The Journal of Nursing Administration
|June 23, 1999
Summary
A university medical center created a clinical design unit to improve services and cut costs. This unit tests new healthcare processes before system-wide implementation, ensuring efficiency and quality.
Area of Science:
- Healthcare Administration
- Process Improvement
- Medical Center Management
Background:
- University medical centers face challenges integrating departments and services.
- Reducing operational costs while enhancing healthcare quality is a key administrative goal.
Purpose of the Study:
- To describe the implementation and operations of a clinical design unit.
- To evaluate the unit's effectiveness in testing new healthcare processes prior to full-scale rollout.
Main Methods:
- Establishment of a dedicated clinical design unit.
- Systematic testing of proposed process changes within the unit.
- Data collection and analysis of pilot program outcomes.
Main Results:
- The clinical design unit facilitated the evaluation of new operational workflows.
- Testing processes allowed for refinement before widespread adoption.
- The unit supported the integration of services and cost-reduction initiatives.
Conclusions:
- Clinical design units can serve as effective platforms for healthcare innovation.
- Pilot testing of processes improves the likelihood of successful implementation.
- This model supports administrative goals of efficiency, quality, and integration.