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[Quality management in the German health care system]
E Bangha1, B Fritze, R Yaguboglu
1Interdisziplinäres Therapiezentrum PsoriSol, Akut- und Rehabilitationsklinik für Dermatologie und Allergologie, Hersbruck.
Abstract:
With the increasing demands on hospitals for improved quality and lower costs, hospitals have been forced to reevaluate their manner of operation and quality assurance programs. Hospitals have also been faced with customer dissatisfaction and intense competition. This article reviews current quality-management systems and examines their position in dermatology.