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Related Experiment Videos

Web applications for total quality management.

O Golaz1, D Hochstrasser

  • 1Laboratoire central de chimie clinique, Hôpital Cantonal Universitaire, Genève, Switzerland. golaz-olivier@diogenes.hcuge.ch

Clinical Chemistry and Laboratory Medicine
|July 27, 1999
PubMed
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Total quality management in laboratories is enhanced by web applications for communication and data sharing. These tools improve information management, integrating with laboratory information systems (LIS) for better quality outcomes.

Area of Science:

  • Laboratory Management
  • Information Technology in Healthcare
  • Quality Assurance

Background:

  • Total quality management (TQM) encompasses various quality elements including processes, education, assurance, planning, results, and document management.
  • Effective communication, data management, and information sharing are critical, yet often overlooked, components of TQM.
  • Traditional laboratory information systems may not fully leverage modern communication tools for integrated quality management.

Purpose of the Study:

  • To explore the role of web applications in enhancing TQM within laboratory environments.
  • To highlight the benefits of utilizing internet and intranet technologies for laboratory communication and data management.
  • To assess the integration potential of these web applications with existing Laboratory Information Systems (LIS).

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Main Methods:

  • Review of existing literature on TQM principles and information technology applications in laboratories.
  • Analysis of web application functionalities relevant to communication, data management, and information sharing.
  • Examination of case examples or potential scenarios for integrating web applications into LIS.

Main Results:

  • Web applications, including email and newsgroups, provide robust tools for laboratory communication and data management.
  • Internet and intranet sites facilitate information sharing through static and interactive content, including multimedia and data applications.
  • These web applications can be integrated with various laboratory software and specifically with the Laboratory Information System (LIS).

Conclusions:

  • Web applications significantly enhance crucial TQM elements like communication and data management in laboratories.
  • The integration of web technologies into LIS offers a pathway to more efficient and comprehensive quality management.
  • Leveraging these digital tools is essential for modernizing laboratory operations and improving overall quality outcomes.