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Updated: Jul 8, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 17, 2011
Developing a patient care model for an integrated delivery system
J W Schaffner1, S Alleman, P Ludwig-Beymer
1Lutheran General Hospital, Park Ridge, USA.
Abstract:
An integrated healthcare delivery system requires a consistent patient care delivery model. The authors describe the process used to define common elements of the patient care model. These elements include the roles of chief nurse executives, first-line managers, staff registered nurses, and unlicensed assistive personnel. In addition, the philosophy of nursing and support functions (staff education and nursing dashboard for quality measurement) in place across the system are discussed.
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