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Related Experiment Videos

Comparing response time, errors, and satisfaction between text-based and graphical user interfaces during nursing

N Staggers1, D Kobus

  • 1College of Nursing, University of Utah, Salt Lake City 84112, USA. nancy.staggers@nurs.utah.edu

Journal of the American Medical Informatics Association : JAMIA
|March 24, 2000
PubMed
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Nurses using a prototype graphical user interface (GUI) for computerized orders had significantly faster response times and fewer errors compared to a text-based system. The GUI also improved user satisfaction and learning speed, enhancing overall performance.

Area of Science:

  • Health Informatics
  • Human-Computer Interaction
  • Nursing Informatics

Background:

  • Graphical user interfaces (GUIs) are increasingly adopted in healthcare, but empirical data on their impact on users are limited.
  • This study addresses the need to compare the performance and satisfaction of nurses using different interface types for computerized nursing orders.

Purpose of the Study:

  • To compare a prototype graphical user interface (GUI) with a legacy text-based interface for nurses performing computerized order tasks.
  • To evaluate differences in nurses' response time, error rates, and user satisfaction between the two interface types.

Main Methods:

  • A study involving 98 nurses at a US medical center.
  • Nurses completed 40 computerized order tasks (create, activate, modify, discontinue) using both a text-based and a prototype GUI in a counterbalanced design.

Related Experiment Videos

Main Results:

  • Nurses demonstrated significantly faster response times (P < 0.0001) and fewer errors (P < 0.0001) with the prototype GUI.
  • The GUI was rated significantly higher for user satisfaction and was learned faster (P < 0.0001) compared to the text-based interface.

Conclusions:

  • The prototype GUI significantly enhances user performance and satisfaction for nursing order tasks.
  • Healthcare systems should consider redesigning older interfaces using human factors principles and user-centered design to improve efficiency and safety.