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Using a web-based prototype and human-computer interaction concepts to develop a vision for a next generation patient

N Staggers1, S Miller

  • 1Information Technology Services, University of Utah, Salt Lake City, UT, USA.

Proceedings. AMIA Symposium
|February 5, 2002
PubMed
Summary
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This study introduces a web prototype and human-computer interaction framework to define requirements for a new patient care system. These tools facilitate requirement crystallization and illustrate process model changes for clinicians.

Area of Science:

  • Health Informatics
  • Human-Computer Interaction
  • Software Engineering

Background:

  • Developing new patient care systems requires robust requirement definition.
  • Integrating advanced technologies into healthcare necessitates effective development tools.
  • Managing change in large healthcare enterprises is complex.

Purpose of the Study:

  • To describe the novel application of a web-based prototype and a human-computer interaction framework.
  • To detail how these tools aid in developing requirements for next-generation patient care systems.
  • To demonstrate the utility of these tools in managing the change process within a large enterprise.

Main Methods:

  • Utilized a web-based prototype for iterative requirement gathering.
  • Employed a human-computer interaction framework to structure the development process.

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  • Engaged development teams and clinicians throughout the requirement elicitation phase.

    • Main Results:

    • Successfully crystallized novel requirements for a new patient care system.
    • Effectively illustrated potential radical changes in care process models to clinicians.
    • Initiated the change management process for system implementation in a large enterprise.

    Conclusions:

    • A combination of web prototyping and HCI frameworks is effective for patient care system development.
    • These tools facilitate clear communication of system changes to end-users.
    • Early engagement with these tools supports successful change management in healthcare IT projects.