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Using a web-based prototype and human-computer interaction concepts to develop a vision for a next generation patient
1Information Technology Services, University of Utah, Salt Lake City, UT, USA.
This study introduces a web prototype and human-computer interaction framework to define requirements for a new patient care system. These tools facilitate requirement crystallization and illustrate process model changes for clinicians.
Area of Science:
- Health Informatics
- Human-Computer Interaction
- Software Engineering
Background:
- Developing new patient care systems requires robust requirement definition.
- Integrating advanced technologies into healthcare necessitates effective development tools.
- Managing change in large healthcare enterprises is complex.
Purpose of the Study:
- To describe the novel application of a web-based prototype and a human-computer interaction framework.
- To detail how these tools aid in developing requirements for next-generation patient care systems.
- To demonstrate the utility of these tools in managing the change process within a large enterprise.
Main Methods:
- Utilized a web-based prototype for iterative requirement gathering.
- Employed a human-computer interaction framework to structure the development process.
- Engaged development teams and clinicians throughout the requirement elicitation phase.
Main Results:
- Successfully crystallized novel requirements for a new patient care system.
- Effectively illustrated potential radical changes in care process models to clinicians.
- Initiated the change management process for system implementation in a large enterprise.
Conclusions:
- A combination of web prototyping and HCI frameworks is effective for patient care system development.
- These tools facilitate clear communication of system changes to end-users.
- Early engagement with these tools supports successful change management in healthcare IT projects.
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